Customer policy

    Return and Refund Policy

    This policy applies to Bea18llc physical products.

    Physical products

    Clear terms for every order.

    30days to request a return
    1. Bea18llc accepts returns of physical products that are unopened, unused, undamaged, and in their original packaging.

    2. Customers must request a return within 30 days of delivery by emailing hello@bea18llc.com with their order number and reason for the return.

    3. After the returned product is received and inspected, approved refunds will be issued to the original payment method.

    4. Customers are responsible for return shipping costs unless Bea18llc sent the wrong item or the item arrived damaged.

    5. Original shipping charges are non-refundable unless the error was caused by Bea18llc.

    6. This policy applies to physical products only. Any monitoring subscription will require separate cancellation terms.

    Request a return by email

    Include your order number and reason for the return.

    hello@bea18llc.com

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